Substance Use Treatment and Referral Helpline

Alameda County Behavioral Health Care Services (BHCS) is proud to offer a high quality continuum of substance use treatment and prevention resources that treat addiction and promote life-long recovery from alcohol and drugs. We recognize the devastating impact of addiction in our community and, for many of us, in the lives of those we love and care for. Our treatment services include specializations for adolescents and adults, women, men, pregnant and post-partum women, and older adults.
For screening and referrals to any substance use level of care within our system, contact our 24/7 Substance Use Treatment & Referral Helpline at 1-844-682-7215.
To browse our comprehensive directory of services, please refer to the Substance Use Disorders Providers Directory.
Alameda County Guide to Drug Medi-Cal Services (DMC-ODS Member Handbook)
DMC-ODS Practice Guidelines & Clinical Process Standards – These are the standards of practice and quality management processes in use by Alameda County’s contracted substance use treatment providers.
Release of Information for Sharing Substance Use Records – Any information you provide to our Substance Use System of Care, including information provided to our Substance Use Access and Referral Helpline, is highly confidential and will not be shared with other individuals or entities without your permission. If you have provided information to any of our SUD System of Care providers and want them to share this information with any other individual or entity, including other SUD System of Care providers, please complete this Release of Information document and give it to the provider that holds the information you want shared with any individual or entity.